12 - 14 February 2024
13 - 15 March 2024
20 - 22 April 2024
11 - 13 May 2024
15 - 17 June 2024
13 - 15 July 2024
24 - 26 August 2024
14 - 16 September 2024
5 - 7 October 2024
1. Learners should, as a minimum, have English language skills in Reading, Writing, Speaking, and Listening to learn
and pass the course.
2. This qualification is approved for delivery to learners aged 16 and over. However, learners aged 16-17 cannot apply for an SIA licence until the age of 18.
1. Learners' identification is checked at the start of the course and before they undertake the assessment. One of the following as proof of a learner’s identity is required:
• a valid passport (any nationality)
• a signed UK photocard driving licence
• a valid warrant card issued by HM forces or the police
• another photographic ID card, e.g. employee ID card, student ID card, travel card etc.
2. Learners without a proper identification will not be able to sit the exam hence it is important that they carry their ID with them on the first day of the course and on the examination day.
COURSE CONTENTS (Total classroom days: 3 Study hours: Total 30 hours (classroom: 22, self-study: 8)
Module 1 - Principles of working in the private security industry (Study Hours: 17 including 8 for self-study)
Chapter 1 The main characteristics and purposes of the private security industry (PSI) **
Chapter 2 Awareness of the law in the private security industry **
Chapter 3 Arrest procedures relevant to security operatives
Chapter 4 The importance of safe working practices **
Chapter 5 Fire procedures in the workplace **
Chapter 6 Emergencies and the importance of emergency procedures
Chapter 7 How to communicate effectively as a security operative
Chapter 8 Record-keeping relevant to the role of the security operative
Chapter 9 Terror threats and the role of the security operative in the event of a threat
Chapter 10 Keeping vulnerable people safe
Chapter 11 Good practice for post incident management**
** Self Study (8 hours). Learners will be provided with learning materials and a workbook to complete and return to the centre prior to attending the course.
Module 2 - Principles & practices of working as a CCTV operator within the PSI (Study Hours: 17)
Chapter 1 The purpose of a surveillance (CCTV) system; the roles & responsibilities of control room team and other stakeholders
Chapter 2 How legislation impacts on public space surveillance (CCTV) operations
Chapter 3 The importance of operational procedures in public space surveillance (CCTV) operations
Chapter 4 How public space surveillance (CCTV) system equipment operates
Chapter 5 CCTV activities
Chapter 6 Different types of incidents and how to respond to them
Chapter 7 Health and Safety in the CCTV environment
Chapter 8 Demonstrating operational use of CCTV equipment
Chapter 9 Producing evidential documentation
Module 5 - Action Counters Terrorism (ACT)
Chapter 1 On line training with tutor's guidance
Assessment Method. This qualification is assessed by practical assessments and multiple-choice examinations.
Recognition of prior learning (RPL)
Learners can transfer the achievement of The Principles of working in the private security industry unit if they hold and present of the following Highfield qualifications certificate that contains the unit:
• Highfield Level 2 Award for Door Supervisors in the Private Security Industry
• Highfield Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry
• Highfield Level 2 Award for Security Officers in the Private Security Industry
Learners cannot transfer unit achievement from previous security qualifications (those available before April 2021) to this qualification.