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CCTV Course




12 - 14 February 2024

13 - 15 March 2024

20 - 22 April 2024

11 - 13 May 2024

15 - 17 June 2024

13 - 15 July 2024

24 - 26 August 2024

14 - 16 September 2024

5 - 7 October 2024



1.  Learners should, as a minimum, have English language skills in Reading, Writing, Speaking, and Listening to learn

and pass the course.

2.  This qualification is approved for delivery to learners aged 16 and over. However, learners aged 16-17 cannot apply for an SIA licence until the age of 18.


1.       Learners' identification is checked at the start of the course and before they undertake the assessment.  One of the following as proof of a learner’s identity is required:

•   a valid passport (any nationality)

•   a signed UK photocard driving licence

•   a valid warrant card issued by HM forces or the police

•   another photographic ID card, e.g. employee ID card, student ID card, travel card etc.

2.       Learners without a proper identification will not be able to sit the exam hence it is important that they carry their ID with them on the first day of the course and on the examination day.

COURSE CONTENTS (Total classroom days: 3  Study hours: Total 30 hours  (classroom: 22, self-study: 8)


 Module 1 - Principles of working in the private security industry (Study Hours: 17 including 8 for self-study)


  • Chapter 1           The main characteristics and purposes of the private security industry (PSI)  **   

  • Chapter 2           Awareness of the law in the private security industry **

  • Chapter 3           Arrest procedures relevant to security operatives

  • Chapter 4           The importance of safe working practices **

  • Chapter 5           Fire procedures in the workplace **

  • Chapter 6           Emergencies and the importance of emergency procedures

  • Chapter 7           How to communicate effectively as a security operative

  • Chapter 8           Record-keeping relevant to the role of the security operative

  • Chapter 9           Terror threats and the role of the security operative in the event of a threat

  • Chapter 10         Keeping vulnerable people safe

  • Chapter 11         Good practice for post incident management**                        

** Self Study (8 hours).  Learners will be provided with learning materials and a workbook to complete and return to the centre prior to attending the course.  

Module 2 - Principles & practices of working as a CCTV operator within the PSI (Study Hours: 17)


  • Chapter 1           The purpose of a surveillance (CCTV) system; the roles & responsibilities of control room team and other stakeholders

  • Chapter 2           How legislation impacts on public space surveillance (CCTV) operations

  • Chapter 3           The importance of operational procedures in public space surveillance (CCTV) operations

  • Chapter 4           How public space surveillance (CCTV) system equipment operates

  • Chapter 5           CCTV activities

  • Chapter 6           Different types of incidents and how to respond to them

  • Chapter 7           Health and Safety in the CCTV environment

  • Chapter 8           Demonstrating operational use of CCTV equipment

  • Chapter 9           Producing evidential documentation

 Module 5 - Action Counters Terrorism (ACT)

  •  Chapter 1          On line training with tutor's guidance 

Assessment Method.  This qualification is assessed by practical assessments and multiple-choice examinations.

Recognition of prior learning (RPL)

Learners can transfer the achievement of The Principles of working in the private security industry unit if they hold and present of the following Highfield qualifications certificate that contains the unit:

•    Highfield Level 2 Award for Door Supervisors in the Private Security Industry

•    Highfield Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry

•    Highfield Level 2 Award for Security Officers in the Private Security Industry

Learners cannot transfer unit achievement from previous security qualifications (those available before April 2021) to this qualification.

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