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Security Officers Course


(Rated as one of the best course delivering company in UK by the learners).



5 - 8 February 2024

4 - 7 March 2024

15 - 18 April 2024

6 - 9 May 2024

10 - 13 June 2024

8 - 11 July 2024

19 - 22 August 2024

9 - 12 September 2024

30 September - 3 October 2024




1.       Learners should, as a minimum, have English language skills in reading, writing, speaking, and listening to learn and pass the course.

2.       Learners are to present the following documents: 


a.       First Aid or Emergency First Aid passed certificate.  The certificate must be valid for at least 12 months from the course start date. Alternatively, learners may book themselves on one of the First Aid or Emergency First Aid courses with us.


b.       To register for this qualification, learners must be aged 18 and over.

3.       From October 2021, anyone wishing to renew their Security Officer licence will be required to achieve the Level 2 Award for Security Officer in the PSI (Top Up) qualification before they can submit their licence renewal application to the SIA.


1.       Learners' identification is checked at the start of the course and before they undertake the assessment.  One of the following as proof of a learner’s identity is required:

•   a valid passport (any nationality)

•   a signed UK photocard driving licence

•   a valid warrant card issued by HM forces or the police

•   another photographic ID card, e.g. employee ID card, student ID card, travel card etc.

2.       Learners without a proper identification will not be able to sit the exam hence it is important that they carry their ID with them on the first day of the course and on the examination day.

COURSE CONTENTS (Total classroom days: 4  Study hours: Total 38 hours  (classroom: 30 and self-study: 8)


 Module 1 - Principles of working in the private security industry (Study Hours: 17 including 8 for self-study)


  • Chapter 1           The main characteristics and purposes of the private security industry **   

  • Chapter 2           Awareness of the law in the private security industry **

  • Chapter 3           Arrest procedures relevant to security operatives

  • Chapter 4           The importance of safe working practices **

  • Chapter 5           Fire procedures in the workplace **

  • Chapter 6           Emergencies and the importance of emergency procedures

  • Chapter 7           How to communicate effectively as a security operative

  • Chapter 8           Record-keeping relevant to the role of the security operative

  • Chapter 9           Terror threats and the role of the security operative in the event of a threat

  • Chapter 10         Keeping vulnerable people safe

  • Chapter 11         Good practice for post incident management**                        

** Self Study (8 hours).  Learners will be provided with learning materials and a workbook to complete and return to the centre prior to attending the course.  

 Module 2 - Principles of working as a security officer in the private security industry (Study Hours: 10)

  • Chapter 1           The roles and responsibilities of security officers

  • Chapter 2           The control and responsibilities of access and egress

  • Chapter 3           The different types of electronic and physical protection systems in the security environment

  • Chapter 4           Minimising risk to personal safety at work

  • Chapter 5           Drug misuse legislation, issues and procedures relevant to the role of a security officer

  • Chapter 6           Conducting effective search procedures

  • Chapter 7           Patrolling designated areas safely


 Module 3 - Application of conflict management to the role (Study Hours: 11)

  • Chapter 1           The principles of conflict management to the role

  • Chapter 2           Recognising, assessing and reducing risk in conflict situations

  • Chapter 3           Problem solving techniques

  • Chapter 4           Communication to de-escalate conflict

 Module 4 - Action Counters Terrorism (ACT)

  • Chapter 1          On line training with tutor's guidance 

Learners will need to complete ACT Awareness and ACT Security e-learning, download certificates and hand a copy to the centre before the course starts.

Assessment method.  This qualification is assessed by practical assessments and multiple-choice questions. Learners are 

assessed individually when undertaking the practical demonstrations. Learners are required to undertake a practical assessment through  demonstration and participation in a scenario-based activity as given by the tutor/assessor.  Practical assessment evidence includes visual recordings. 

Recognition of prior learning (RPL)

Learners can transfer the achievement of The Principles of working in the private security industry unit if they hold and

present one of the following Highfield qualifications certificate that contains the unit:

  • Highfield Level 2 Award for Door Supervisors in the Private Security Industry

  • Highfield Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry

  • Highfield Level 2 Award for Security Officers in the Private Security Industry


Learners cannot transfer unit achievement from previous security qualifications (those available before April 2021) to this qualification.

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